We understand that many students had already been taking advantage of Datadog via our free trials. Unfortunately we are not at this time able to convert existing Datadog user accounts to the student accounts.
If you have an existing account you will need to sign up for a new account with the Student Pack Portal, and repoint your installed agents to this new account. We will not be able to transition users, agents, hosts or metrics.
To ease this process we have documented a number of community developed tools that will allow you to copy dashboards between accounts via our APIs.
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